Privacy Policy

Privacy Policy

Effective Date: [Insert Date]
Business Name: SortedForYou
Email: sortedforyougi@gmail.com
Registered in: Gibraltar
Data Controller: SortedForYou

1. Introduction

SortedForYou is committed to protecting the privacy and personal data of our clients. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the Gibraltar General Data Protection Regulation (GDPR) and Data Protection Act 2004.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Full name
  • Contact details (email, phone, address)
  • Identification documents (e.g., Passport, ID card, Utility Bills)
  • Application details (e.g., GEA, MOT, Companies House)
  • Digital signatures
  • Any additional documents required for submissions
  • Payment-related details (non-banking information only – invoices, receipts)

3. How We Use Your Data

Your personal data is used to:

  • Prepare and submit administrative applications on your behalf
  • Contact you regarding your submissions or documentation
  • Liaise with third parties (e.g., GEA, MOT, electricians) as instructed
  • Issue invoices and manage payments
  • Provide ongoing support and follow-up

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity – to carry out your requested services
  • Legal obligations – to meet requirements by relevant government bodies
  • Consent – as provided by you via intake forms and digital signatures

5. How We Store and Protect Your Data

  • Data is stored securely on Google Drive with restricted access
  • All communications are handled through a secure Gmail or Google Workspace account
  • Files and forms are password-protected where applicable
  • We do not share your data with any third party except when necessary to fulfill your request (e.g., government departments or electricians)

6. How Long We Retain Your Data

We retain your data for up to 12 months from the completion of your service unless required longer by law. After this period, all digital records will be securely deleted.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing
  • Lodge a complaint with the Gibraltar Regulatory Authority (GRA)

8. Sharing Your Data

We only share your information with:

  • Government departments and authorities (GEA, MOT, Companies House, etc.)
  • Certified contractors (e.g., electricians) with your consent
  • Our internal admin team (if applicable)

We never sell or rent your personal data.

9. Cookies and Website Tracking

Our website may use cookies to enhance user experience. You will be notified upon your first visit and can opt out at any time.

10. Contact Us

If you have questions or concerns about this policy or your data, please contact:

SortedForYou
📧 sortedforyougi@gmail.com
📍 [Insert physical address when available]
📞 [Insert business phone number when available]